Questions & Answers

  • Getting Started

    1. What is PITEfetch and how does it work?

    PITEfetch is a privacy-friendly web analytics tool. You simply add a small JavaScript snippet to your website. It records basic events such as page views and limited technical information, without creating personal visitor profiles or tracking visitors across websites. The collected statistics are then presented clearly in your dashboard.

    2. What is included?

    A PITEfetch account includes an analytics dashboard, a tracking snippet for one website, and access to the statistics retained by your plan. Data export is not currently available.

    3. Do I need a cookie banner for PITEfetch?

    PITEfetch does not use cookies for visitor tracking. Whether your website requires consent or a banner depends on all technologies and configurations used on the website. PITEfetch cannot provide a blanket legal assessment.

    4. How does PITEfetch differ from Google Analytics?

    PITEfetch focuses on simple, privacy-friendly website statistics. It intentionally avoids extensive user profiling, cross-site tracking, and complex marketing features. Instead, it provides clear and straightforward insights into your website traffic.

  • Manage your account

    1. How do I register?

    1. Click "Register" and create an account using your email address. After confirming your email, you can add your first website and install the tracking snippet.

    4. I cannot log in or I forgot my password

    You can request a new password using the password reset function. If you continue to experience problems, please contact support.

  • Plans and billing

    1. How much does PITEfetch cost?

    Pricing depends on the selected plan and usage. All plans are clearly listed and transparent. There are no hidden fees.

    2. Who owns the collected data?

    The collected statistics belong to you. PITEfetch does not sell data and does not use it for its own tracking or advertising purposes.

  • Policies, security & privacy

    1. How does PITEfetch support privacy-friendly analytics?

    PITEfetch is designed to minimize data collection. It does not use cookies for visitor tracking, create personal visitor profiles, use fingerprinting, or track visitors across websites. The legal requirements for your website depend on your specific implementation and should be assessed for your individual case.

    1. What data is collected?

    PITEfetch collects page views, visit times, referrers when available, and general device, browser, and language information needed for basic statistics. It does not create personal visitor profiles or track visitors across websites.

Have any questions? Get in Touch