Questions & Answers

  • Getting Started

    1. What is PITEfetch and how does it work?

    PITEfetch is a privacy-friendly web analytics tool. You simply add a small JavaScript snippet to your website. It records basic events such as page views and some technical information, without tracking users across different websites or storing personal data. The collected data is then presented clearly in your dashboard.

    2. What is included?

    A PITEfetch account includes the analytics dashboard, the tracking snippet for your websites, and access to your collected statistics. You can manage multiple websites and export your data at any time.

    3. Do I need a cookie banner for PITEfetch?

    In many cases, no. PITEfetch works without cookies and does not create user profiles. This often allows it to be used without a consent banner. However, whether a cookie banner is required always depends on the overall setup and functionality of your website.

    4. How does PITEfetch differ from Google Analytics?

    PITEfetch focuses on simple, privacy-friendly website statistics. It intentionally avoids extensive user profiling, cross-site tracking, and complex marketing features. Instead, it provides clear and straightforward insights into your website traffic.

  • Manage your account

    1. How do I register?

    1. Click "Register" and create an account using your email address. After confirming your email, you can add your first website and install the tracking snippet.

    4. I cannot log in or I forgot my password

    You can request a new password using the password reset function. If you continue to experience problems, please contact support.

  • Purchase and licensing

    1. How much does PITEfetch cost?

    Pricing depends on the selected plan and usage. All plans are clearly listed and transparent. There are no hidden fees.

    2. Who owns the collected data?

    The collected statistics belong to you. PITEfetch does not sell data and does not use it for its own tracking or advertising purposes.

  • Policies, security & privacy

    1. Is PITEfetch GDPR compliant?

    PITEfetch was designed with privacy as a core principle. It does not create user profiles, track visitors across websites, or collect personal data. This often allows it to be used without a cookie banner. However, the exact legal assessment always depends on the specific implementation and the overall setup of the website.

    1. What data is collected?

    PITEfetch only collects basic technical information required for simple visitor statistics. This may include page views, time of visit, referrer (if available), general device or browser information, and aggregated country or region data. No personal user profiles are created and visitors are not tracked across different websites.

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